Testimonials

Ricoh

“Working with Southwest Solutions including Matt, Susan, and especially Brad was great. They provide amazing customer service from getting us schematic on our old Remstar to finding a way to help us move out White. Brad and the install team were especially great. Very professional, easy to work with, and did the work quickly and very well with very little input from us. In addition, Brad went above and beyond the scope of work twice which really helped us and stood out. Before the move, half the safeties were not working on our unit and were overridden. Brad got all of them working again and got the shelf selector program (which we have not had for a decade!!). Finally, right after Brad left we had one of the safeties break. He was still in the area and swung back by and got it fixed in a few minutes. Now that is great customer service. Overall one of the best customer experiences I have had with a vendor in a while. Thank you all for the great work. If we need help with carousel storage moves, parts, or new equipment we will start with Southern Solutions. “

Etihad Airways

“The team at Southwest Solutions were nothing short of fantastic. First meeting with Craig, I received a customized design, in person, based on my office needs while still maintaining an efficient layout and being cost effective. Craig explained everything clearly, allowing me to understand that as modular mill-work, I would be able to move it if I ever changed offices, but without the added sales pressure to immediately make a decision. Once I had decided, I worked with Chris who assisted in picking out the finishes and scheduling the delivery and installation. The professionalism of Craig and Chris spoke volumes and I would highly recommend anyone looking to transform or fit-out an office to contact Southwest Solutions.”

Trice Marketing

“All facets of the project went above and beyond our expectations to assure our customer satisfaction. It’s obvious that from sales through installation, Southwest Solutions Group® cares about making their customers happy.”

Harvey-Cleary Builders

“I want to let you know that we all really appreciated your team mentality, professionalism and dedication shown on this project. It was a pleasure working with you and your office and we look forward to many more. Please pass along my gratitude to everyone who worked on this project. Thanks! “

Englewood Construction Management

“I’d like to take this opportunity to thank you for providing the shelving crew on very short notice. We were informed at the last minute that we had to replace the stock room floor anchors to meet local code requirements. Our inspection was scheduled for the next morning and I was concerned that we would have to reschedule which would put the store opening in jeopardy of not happening. I was pleasantly surprised when you called me back and said you would have a crew on site at 4am the next morning to meet our deadline and keep the inspection as scheduled. We passed the inspection without any issues. Your team’s performance was efficient and professional, including a complete clean up. Please thank all involved for us.

I’d recommend your services and hope to have the opportunity to work with you in the future. Thank you”

Double Diamond

“We have dealt with Southwest Solutions Group for many years and have always had a very positive experience. They have a great staff from sales to installation. Thanks again for meeting every aspect of our requirements with our new file shelves.”

New Dominion, LLC.

“Your guys did a wonderful job! Not only was the crew very quick and polite, but they also catered to many of the unique elements of this job which we greatly appreciate! They notified us frequently with updates, Larry did a great job of keeping me up to date with where they were in the project timeline and what they were doing and any changes that were made to the project, and walked through the job with me after its completion yesterday. The quote for this job was initially 5 days for completion, and it was finished in roughly 2 and half. So they are awesome! Thank you for the wonderful service. .”

Brigham Exploration

“Your installers did an excellent job moving the files safely and quickly and left the file areas clean. I really appreciate how courteous and helpful you and each of your staff members have been throughout our file shelving project. Thank you and the Southwest Solutions Group team for doing an exceptional job.”

Haynes and Boone

“The entire Southwest Solutions team did a terrific job. From planning and designing the product to the installers wiping down all the file room shelves. The high density shelving fit perfectly and looks excellent. Thanks for taking care of us.”

Caring Place

“Matt, we are so happy with how everything was handled by Southwest Solutions Group. The timeliness, continued communication, and the care of the moving the file from the old location to the new location confirmed we made the right decision in selecting Southwest Solutions Group. The work was very professional, just what we were expecting and hoping for. I’m looking forward to a continued working relationship with Southwest Solutions Group.”

SandRidge Energy, Inc.

“I am more than satisfied. I was blown away by the level of professionalism and impressed with the timely manner you were able to pull this job off! Bruce – you came thru in a big way and for that I am grateful! Thanks so much! Looking forward to working with you all again in the future!”

Shell

“We are more than pleased with the file conversion services from Southwest Solutions Group. I was very surprised and impressed by your team’s work and ability to meet our timeline. Obviously Southwest Solutions Group has the expertise and experience in the field of file conversions.”

Minute Maid

“Southwest Solutions Group made the file conversion process as painless as possible, considering we were moving and getting use to our new environment while the conversion was taking place. We really appreciated the responsiveness even when a few curve balls were thrown your way.”

TransCanada

“We enjoy doing business with companies that get the job done like Southwest Solutions Group. You are on our list of dependable companies. Thanks for handling our shelving installation in a timely and professional manner.”

Blue Bell Creameries

“I am so impressed with your professionalism and thoroughness. It is truly a pleasure working with you. You make my job so easy.”

Sprinkle Law Group

“The installation crew was incredibly professional. I really appreciated their “can do” attitude to when they were asked to move some additional file shelving units to a different location after the fact.”

Lincoln Property Company

“Craig, the structural engineer, said you were the best to work with. I told him I already knew that. Thanks for your great service and extensive product knowledge.”

Hunting Innova Electronics

“Your parts shuttle installation team ranks as one of the best we’ve ever had. You have a very good project planning and management process for keeping the client informed. The sales representative and installation techs were very knowledgeable and helpful. Great Job All!”

Balfour Beatty

“The Southwest team that did the moving was first class. Please thank your team for their work and being such good team players! “

Omnicom

“We would like to extend a great big thank you to your shelving installation and file conversion team. Your team of installers are absolutely the best! They were quiet, polite and really acted as though they enjoyed their work. It was so refreshing to meet them. Everyone is very pleased with the installation and file conversion. Our file room looks great and the new file storage will give us the additional file space we need. Thank you so much.”

Mazur & Vernon, CPA

“As stressful and difficult as the preparations were (and as nervous as I was about the process), the project went amazingly smooth! You team is absolutely wonderful – they handled the whole process and really took control. Your team took a filing system which evolved over the last 70+ years and turned it into a records management system. Everyone we’ve dealt with at Southwest Solutions Group has been very attentive, pleasant, and cooperative. Thanks to you all!”

“The new file room and records management system is without a doubt the best thing we have ever done! Thank you for taking the time and effort to design a records management system that makes sense for our business. We spend very little time searching for missing files and misfiles are easy to spot with the color-coded labeling. The Spacesaver file storage equipment looks and works great. If you every need a referral, please use me!”

Bell Helicopter

“I deal with contractors and service people on a daily basis, and I have got to tell you that the crew that has been in here relocating the first two vertical storage machines for me are at the top of my list. They have been extremely professional and customer service oriented. You have some great employees and, if I were you, would value them highly. Guys like these are hard to find.”

Bombardier Aircraft Services

“We are very happy with our filing system. We have more filing inches available in the vertical cabinets than we did in our old horizontal filing equipment. Everyone is very excited about the new system. The installation went very smoothly. Service has been exceptional from the first point of contact to planning to installation. I would highly recommend Southwest Solutions Group to anyone needing to redesign their filing system.”Bombardier Aircraft Service

First Presbyterian Church Houston

“This was our first experience with a project involving Southwest Solutions Group and we found the products and personnel to be outstanding in every way. Randy knew exactly what our needs were upon examination of the space. The products/materials are first rate and everyone at First Presbyterian is very impressed and pleased. We would enthusiastically endorse Southwest Solutions Group to anyone and thank the people of the company for their excellent work and attention to our needs.”

Windsor Energy

“Working with the Southwest Solutions Group installation team has been such a positive experience. Your team was friendly and helpful. Southwest Solutions Group is very lucky to have hard working people that hold customer satisfaction to the highest level. Please let their supervisors know they did an exceptional job and feel free to use my name as a reference for your company. Thanks for the wonderful job!”

Montierra Minerals & Production LP

“I wanted to let you know what a pleasure it has been doing business with your firm. The staff at Southwest Solutions Group is knowledgeable, professional and courteous. Art, our account representative, is not only very knowledgeable about your products and services, but he was so prompt in returning my calls, answering questions and provided a bid to us with a one day turnaround! How nice it is to get that level of service! What impressed me most is the detailed binder put together for us in viewing our options/specs/bid/warranty information. Also, your install technician showed up on time to set up our files room, worked fast and maintained a pleasant disposition through the whole set up, which took less than a day. I am happy to recommend your products and services to others. Thank you for such a hassle-free and pleasant experience.”

Bank of Texas

“Complete professionalism from all Southwest Solutions Group staff involved with the project. The equipment looks great and provides the storage and security needed. Everyone who tours the site is excited to see the product in action.”

Southwest Airlines®

“We didn’t have to worry or waste our time managing the project. Southwest Solutions Group provided intelligent communication on every aspect of our project and quick installation.”

Pervasive Software

“From the first phone call to the finished installation, we are very satisfied with our Spacesaver high density filing cabinets and Southwest Solutions Group’s services.

Emerson Process Management

“Your coordination team was very flexible working with us to schedule the installation in our new building. Our project went well with no issues at all. The library shelves look great, work great, and our librarian has a very nice room to work in now.”

M-I Swaco

“Southwest Solutions Group understood our needs. They communicated well and worked independently allowing me to devote time to other matters instead of micromanaging the project. All of our books are in place and everything looks great.”

Diocese Of Austin

“Wow – Great work all! It WAS a puzzle and seems it was well solved by all. Congratulations and thank you for a job well done. I wanted to personally thank you for the excellent work assisting us with the move of our archives. No other company could of done what your team did. Please thank the entire Southwest Solutions Group Team for their outstanding work.”

XTO Energy

“I just wanted to take the time to praise your crew of workers who came in to disassemble the two filing systems we had at our Houston office. Michael and his crew were so efficient and organized.  I was amazed at how quickly they were able to complete the job.  The entire crew was extremely friendly, professional, and great to work with. Please give them all my personal thanks.  Great job!”

Allied Home Mortgage Capital Corporation

“Allied Home Mortgage has utilized the services of Southwest Solutions Group for conversion of processing a large amount of documents from paper copy to electronic format. In doing so, Southwest Solutions Group was required to pick up, load and transport packed boxes. Upon receipt, each box was processed for scanning and the indexed.Southwest Solutions Group exceeded our expectations and was able to meet the deadline without hesitation. I would like the opportunity to offer a formal recommendation for the services of Southwest Solutions Group. We look forward to working with Southwest Solutions Group in the future.”

Hammes Company

“Your work is 1st class and I’ve personally received praises from St. Luke’s Executives for your work on the laboratory casework project. We really appreciate everything Southwest Solutions Group has done for us the St. Luke’s project.”

MedSynergies™

“We had our Spacesaver shelves moved from one office location to another and would like you to know how pleasant our experience was. Your team responded quickly to our request and all of your employees were helpful, courteous, timely and professional. Please compliment your team on a job well done.”

NuStar Logistics

“Your team was a pleasure to work with. I appreciate your excellent customer service during the relocation of our high density equipment. I will be referring your company to a couple of other companies in our building.”

Summit Energy Management, LLC.

“Chad and Taylor were very professional and did an excellent job installing our shelving. Melanee stayed on top of our project from the beginning making the process efficient and seamless. Your thoroughness was greatly appreciated and I look forward to working with your team in the future.”

Continental Resources

“I can’t say enough about the fantastic job Taylor did in representing Southwest Solutions during the installation of our mailroom furniture. His team was on time, eager to work, and never once complained about the cramped quarters and the very busy environment. He made sure all of the little details were taken care of and that our furniture was setup exactly the way we wanted it. We could not be happier with our equipment and installation.”

Sim-Tex

“John Meyers was excellent throughout the entire process working with us and answering our questions and designing a system that met our budget. The project manager was very helpful in scheduling the installation date and times. The installers were polite and courteous and made sure we understood how the Spacesaver high density shelving worked. Overall we received an excellent product and excellent service.”

Pacific Premier Bank

“Anna, thank you and Court for all of your help customizing and implementing our new records management software system. I cannot begin to express my appreciation for all the accommodations and hard work you have put into making the RFID tracking project successful. We opened the tracking system up to the entire bank and in just the first few days of use, I have had nothing but great responses about how easy the system is to use!”

Security Service Federal Credit Union

“I just wanted to take a minute and give you amazing feedback on one of your team members, Bill. He was fantastic! Our Mortgage Services department reached out and told me his work was efficient and he was very helpful and kind. Not only did he meet our expectations but exceeded them by cleaning up the space that was vacated! He went far and above his responsibilities and we couldn’t be happier. We look forward to working with you all in the future.”

Nice Group USA Inc.

“The install was flawless, your guys did excellent work and were very professional. I am totally pleased.”

East Cooper Baptist Church

“Craig was EXTREMELY NICE AND HELPFUL — seriously great to work with and helped me make the best decision! Great guy! May Jesus Christ be Praised!”

Wichita State University

“Southwest Solutions Group is the best managed team I’ve seen in the 15 years I’ve been working on campus, bar none. You could give lessons to some of the other contractors we do business with at WSU! Every detail was perfectly coordinated, including keeping the jobsite clean…. thank you!”

SMU

“Just wanted to reach out and tell you how pleased I am with the renovation. I have been at SMU for quite a long time and for a while I thought that I was destined for inefficient, terrible storage spaces. The transformation that took place was absolutely mind blowing.  Chester, Jay, and Marco were absolutely remarkable. They were true professionals and worked extremely well together as a team. I am hoping to find other under-utilized rooms just so I can have them come out again and make them functional.  They were able to complete the job even though a whole day was lost due to a power outage on our campus. I thoroughly enjoyed their time on campus and want you to know that these guys are a valuable asset to your company. Again, it was an absolute pleasure to work with you and your team.”

University of Texas

“Daryl, your guys are AWESOME! Your installation team just disassembled the sliding file cabinets and are heading over to the new facility. Your installers were very efficient and nice. This is a huge improvement from our experience with the other vendor. It is nice to work with professionals. Thanks for the great job!”

University of Kansas Libraries

“Derek and Patrick wrapped up round one just a bit ago. I wanted to let you know that everything went well. The guys were super to work with, very efficient and cordial, and I believe they left the space tidier than when they arrived! I know they will be back to finish the workbench cabinets in a couple of weeks, but I wanted to say thank you to them and you for your help with outfitting our lab. Please let them know I appreciate everything they did!”

Oklahoma State University

“We absolutely love our new high density football helmet storage shelving. I’m amazed at the unique storage solutions you have to offer. We appreciate how Steve listened to our requirements and came up with a very practical storage solution. Chad and his installation team kept us informed throughout the installation process. Your crew was very clean and courteous. Great job!”

Texas A&M University

“Your team absolutely knocked it out of the park! We are very pleased with the high-quality work they did under challenging conditions. I will be contacting you around November/December of this year as we will need additional racks installed.”

Southern Methodist University

“I wanted to let you know that everyone involved from the Southwest Solutions Group team has been great. Kevin and Kenny were well organized, accommodating, and went the extra mile to finish our high density shelving in record time. I think this is the smoothest installation we’ve ever had here. We are very happy with your products and services. I look forward to our next project together.”

Tarlton Law Library

“Your team was the most professional of all the vendors and subcontractors on our project. Thank you for the great job installing our mechanical assist book shelving.”

Shoreline School District

“Jim, I am very pleased with the way the crew communicated with me during the whole installation process.  They were very professional and friendly during the whole installation. They were very flexible when I had an issue come up with the students testing schedule in our conference center area and they needed to work around a new schedule. They did a terrific job on the installation of the storage shelves and left the room very clean when they were finished, much appreciated. Thank you again for everything. “

El Centro College

“Chester and the entire team at Southwest Solutions Group did a wonderful job as usual! Thanks to all of you!”

OSU Department of Integrative Biology

“Thank you Andrea for all your team’s hard work. The new shelving is working excellently. We’ve been very satisfied with Southwest Solutions through every step of this process. The storage system is fantastic. It was a pleasure doing business with you.”

University of Texas

“Thanks so much (Troy) for coordinating getting the ramp removed so quickly. We truly appreciate the communication and doing whatever it took to meet our last minute notice deadline. Your customer service throughout the process has been second to none.”

SMU Perkins School of Theology

“Your crew delivered and reassembled the stored shelving today. Both they and the crew who dismantled it back in February did an impressive job. Thanks for great service.”

TCU

“I was overjoyed with Mike and the way the process went. He did a fabulous job.”

Benton County Public Library

“Brandon, Kenny, and the Southwest Solutions Group team have done a great job for us on the box storage archives project.We couldn’t ask for better service or a more professional bunch. We are pleased with your services and appreciate your company.”

Burnet ISD

“AWESOME team. Southwest Solutions Group did a great on supplying us our new filing equipment and labeling system with folders. No complaints. We Love our new filing system and glad to be rid of our filing cabinets!”

Texas A&M

“Thanks, Marlon. The sort centers are perfect and the install guys did a great job. Set up was much quicker than I thought it would be. I wish all of the construction projects went as smooth as this install. Thanks for all your help!”

Kansas University

“I have worked with Chuck on several projects since arriving at Kansas University. He is a top reason why I continue to come back to Spacesaver/Southwest Solutions Group for our storage needs. He has experience with several athletic equipment room projects and sweats every detail because he knows it matters to us. Chuck never hesitates to jump in when necessary to make sure the project is finished properly. He is prompt for appointments and puts in the extra time to meet deadlines. Several adjustments had to be made during installation and he kept us well informed and we are pleased with the results. I’ve noted several points above that leave me with positive memories. The completed and immaculate new athletic equipment system along with its work counters and modular cabinets will be my most positive memory.”

Mid-Del Public Schools

“This was our first experience moving our office files. Southwest Solutions moved our records from our existing filing cabinets to filing shelves at our new location. We were pleased with the way the sales representative listened to our needs, answered our questions, and then recommended a filing solution that met our requirements. Their team knew what they were doing and kept us informed from start to finish.”

University of Arkansas

“The athletic rolling storage system was beyond my expectations. From planning to installation the whole experience working with Southwest Solutions was a positive one.”

Region XIII Education Service Center

“Your team was excellent! They were very efficient. The installation team went above and beyond and even took the time to show me how to adjust the shelves. We are very pleased with the new library shelving units. Thank You Southwest Solutions!”

Canutillo ISD

“Your installers were professional and informative. We are incredibly happy with our Rotary File Cabinets! I look forward to working with Southwest Solutions Group in the future. Thank you for all your help and support.”

Texas Southern University

“Your product and your professional team represents itself well. The modular drawers in our system work exactly like they should and our expectations have been wonderfully met. Thank you!”

Region 4 ESC

“Mike communicated well. He understood we had to get this system installed as soon as possible. The Spacesaver mobile system install was the first step in a series of moves and installs to move product could be moved from our existing location. We were happy with how Mike and his crew kept us on schedule to meet our deadlines.”

University of Texas Bureau of Economic Geology

“Southwest Solutions Group is very professional and easy to work with. John did a great job keeping us informed through each step of the process. Thanks the mezzanine looks great!”

North East ISD

“Jeff is an excellent resource and he truly represents the best interest of Southwest Solutions Group and looks after the best interest of North East ISD. In addition to excellent customer service, the product itself (a high density storage system) is of high quality and engineering design. Southwest Solutions’ high density storage system completely satisfies all of our storage needs. The entire project from design, field measurements, client meetings, procurement, submittals, delivery, installation, warranty was a positive experience. Working with Jeff is a unique pleasure. Excellent Work!”

Bethel University

“Brandon was extremely helpful on our file shelving project. He returned my calls promptly and was very knowledgeable. Mandy did an excellent job of ensuring that our shelving was delivered as promised. The installer went above and beyond his job ensuring that I was completely satisfied with the installation. Thanks for the excellent job, we now have room for all of our files!”

“The gentleman did a great job installing our student records shelving. We are very please with the file shelving and your services.”

University of Texas at Austin

“Mike and Mark (installers) made quick but careful work of getting our 18 cabinets installed. They had to go through many obstacles to get the cabinets on and off of the elevator. They were good humored about it and I really appreciate their professionalism. Many thanks.”

“Daryl, thank you and your team for your expeditious work today. You made the relocation of our Mailroom equipment painless. Please let your team know they did a great job of working together and with us to complete the project.”

North East ISD

“Congratulations Jeff …Thank you for your hard work, dedication and commitment in providing not only the best product but the best customer service to North East ISD and our consultants. We look forward to working with you and Southwest Solutions Group for all of our storage needs in the future.”

Parkland Medical Hospital

“Southwest Solutions Group assisted us in the setup of equipment and services for our offsite medical record warehouse housing over one million charts. They have moved over 330,000 records from the main hospital to the medical record warehouse in a weekend time period, and converted thousands of charts for us. They have provided us a new chart tracking system, labeling system, and file conversion services over a multi-month process. Their IT group was able to modify our existing records management software to “talk” to our main software program so we could print color coded labels for our medical record charts. In addition, they have provided many other services to Parkland hospital including file shelving, hospital storage equipment needs, and software support. Southwest Solutions Group does exceptional work.”

University of Texas Medical Branch

“First off I want to thank Alton for working with us in securing the right shelving units for our area. He was very helpful each time we met or on the phone. We knew going into this project it was going to be a challenge and it all worked out great because of the quality of staff at Southwest Solutions Group.

Secondly I am writing to compliment Bill and his crew, Colin, Ethan and Johnny for an outstanding job installing our new compact library shelving system. From the onset of the project to the finish they were very professional and very knowledgeable of the product installed. The quality of their work speaks for itself. Since this project was done in an area that did not have an elevator, due to Hurricane Ike three years ago, Bill handled a tough situation with the greatest amount of care. Once finished with the project, he spent a great amount of time answering all our questions and making sure we did not have any concerns. The library shelving units look and work great and we are very happy with the end results.
On any future shelving projects we have through Southwest Solutions, Bill and his staff would be the first we request to handle the job.”

Austin Gastroenterology

“Our experience with Southwest Solutions Group could not have been better. Matt (sales rep) was very knowledgeable and attentive to our needs. Our shelving project required many changes and revisions and Matt never flinched when thrown a challenge. Many thanks to the installation crew for putting in a twelve hour day to complete our project on time. We give a 100% satisfaction rating to Matt and the Southwest Solutions Group team.”

Jayhawk Pharmacy

“I’m blown away by how good everything looks. I love that you were able to match the shelving of the counter and drawers to the island that was already installed. It makes everything look tied in and the shelves really pop against the green wall. It was a smooth and enjoyable process.”

Ronald McDonald House

“Thank you for your donation! I wanted to let you know that we ordered a donor sign for our storage room. The sign will be displayed outside the storage room located near the main kitchen/dining room. This should give you some good exposure!”

Virginia Mason Medical Center

“Jim has always and continues to provide outstanding service to me and Virginia Mason Medical Center. I cannot say enough to praise his knowledge, dedication and excellent customer service. He helps Southwest Solutions shine bright!”

Sandia National Laboratories

“Both Adam and Taylor were amazing to work with! Everything works as we expected, and they completed the install early after a slow start. I appreciate their work ethic and how they adhered to our security requirements. Thank you.”

Confluence Health

“I am amazed at how great a company you all are to work with. Our scanned images are perfect and exactly what we needed. If you ever have any potential clients that want a reference, I would love to promote your great work. I will let you know if anything comes up or need additional services.”

Genesis Healthcare

“Chris was fabulous. He understands what customer service means. Chris kept us updated every step of the way with delivery and installation dates. Chris even called after the job was complete to be sure there were no problems and to confirm we knew how to contact Southwest Solutions if we had any problems. The installation team was terrific helping us with the best location for the equipment after we discovered the planned installation area was not built according to the plans.

The entire Southwest Solutions Group team was very polite and helpful, completing the job quicker than expected with little interruption to our working staff. We appreciate your team’s focus on doing a good job and making sure we were happy.”

MD Anderson

“We have no complaints. The Southwest Solutions installers were exceptional at helping us improvise an alternate solution due to some last minute changes on the project. Your installers were very pleasant and helpful about the last minute adjustments.”

Treehouse In-Home Psychological Services

“We were pleasantly surprised at the great price on the file shelving we purchased from you. It was much less than what we expected.”

Texoma Medical Center

“Your team communicated well on our shelving project. Everyone we worked with had a great attitude and provided outstanding customer service.”

St. Luke’s Episcopal Health System

“I just wanted to thank your team for installing the casework furniture so promptly. The casework looks great and we are very pleased with your work. Great job Southwest Solutions Group!”

Clinical Pathology Labs

“Our sales representative and his technicians were excellent. We especially appreciated them spending a lot of time with staff demonstrating and training our staff. We are very satisfied with our new high density motorized shelving. Thank you for a job well done!”

UT Health Science Center at San Antonio

“We made a great choice going with Southwest Solutions Group. You guys are fabulous!! Eric was able to download our file data quickly and easily for us. It would have taken me days and a lot of frustration to do what he did in less than an hour!!! With all the help I have received from the Southwest Solutions Group team, I have really saved DAYS!!! Thank you for your great service.”

Scott & White

“Your weekly updates on our project were very helpful. Your team made the project look easy even though a lot of planning and a lot of VERY hard work went into the total 8 week project. Our new filing systems are a dream come true for our Health Information Management department. We are happy that Southwest Solutions Group could help us get there!”

“It is such a pleasure working with Southwest Solutions Group. Thanks for the attention to detail, the configuration layouts of our file room were perfect and we love our new space – complete with room for growth! Your team did a job well done and they are truly great ambassadors for Southwest Solutions Group.”

Bone & Joint Clinic

“Brandon and his installation guys did a fantastic job. They were professional, personable, and efficient. We enjoyed having them in the clinic. Thank you.”

Oklahoma Medical Research Foundation

“The Southwest Solutions Group team is knowledgeable and thorough from sales to finished installation.”

St. Jude Children’s Research Hospital

“I want to extend a thank you to your team. The installation crew showed exceptional professionalism and cooperation. The drawer cabinet storage system with security doors is well built and exactly what we were looking for. I will confidently recommend your organization to others based on the top notch customer service, on time delivery, and an excellent product we’ve received.”

Deaconess Hospital

“I can’t say enough kind words about your wonderful guys that did the work here. They were so nice and thoughtful. I managed to empty five of the library shelves, but couldn’t get the last two completed. When I came in today, they had emptied those and had all the library shelving taken apart. I was so amazed. Thank you and your great guys!!!”

Civil Aerospace Medical Institute Library

“Paul, I’d like to express my appreciation for the prompt scheduling of the requested service and repair that was completed at the library today. Timely repairs such as this keep our shelves functioning and usable.

I’d also like to commend your technician, Taylor, on his knowledge of our shelving system, his professional manner, his pleasant demeanor, and the excellent support he provided today and in past visits. Thank you for all you do.”

The University of Texas San Antonio

“I want to commend your technician, Alfred, for fixing our problem and talking me through the issues we’ve been having recently. They gave great customer service.”

SMU Fondren Library

“As a life-long “do-it-yourselfer” it is difficult for me to hand off jobs like this, but it was certainly worth it this time. Adam took a couple of hours and it would have taken me a couple of days! Great service as always.”

Frisco Police Department

“I just wanted to send you a quick email to tell you what a great job Chester, Jay and Chris did with our Property Room Expansion project. They always arrived on time and were prepared to work, let us know their plan for the day, and I completed the project a day early.They had the upmost customer service and we thoroughly enjoyed having them here.”

University of Kansas Libraries

“Derek and Patrick wrapped up round one just a bit ago. I wanted to let you know that everything went well. The guys were super to work with, very efficient and cordial, and I believe they left the space tidier than when they arrived! I know they will be back to finish the workbench cabinets in a couple of weeks, but I wanted to say thank you to them and you for your help with outfitting our lab. Please let them know I appreciate everything they did!”

Lockheed Martin

“I wanted to say thank you for all the guys that installed the remaining two active racks this week. They did an outstanding job and we couldn’t have asked for a better group of guys to install. Thanks again to Chester, Bruce, Jay, Donald, and Christopher “

VA Dallas

“I wanted to thank you all for the extraordinary job done to remove our old shelving/cabinets and install our new furniture. Adam and John’s crew were fantastic and did a great job! My boss was very impressed and will use your company to re-do our Inpatient Pharmacy in the near future. Adam, John, and all the crew members were very professional and offered great customer service. Thanks for giving our Pharmacy a facelift. You guys have a great holiday.”

Baty Otto Coronado PC

“I am following up regarding Larry and Robert. This crew deserves two gold stars! When the shelving placement drawings were not entirely accurate, Larry worked with us to develop an acceptable shelving layout, maximizing our shelf space. He and Robert were strategic and very careful in their work. They caused almost no disruption, and their attention to detail was amazing. They worked with us to complete our shelving relocation to coincide with our move. Compliments to both on a job well done! They were courteous and amenable the entire time, despite the curves thrown their way. We would hire them again in a heartbeat.”

Alpha Building Corporation

“I want to thank you for the outstanding job your crew did over the weekend helping to get OSP-OIE relocated. Your Team Leader Mike did an outstanding professional job under difficult conditions working around the clients furniture moving crews. It was a pleasure working with you. Thank you”

Fort Sill

“The installers did an awesome job. Very fast and very polite to work with. They cleaned up nicely as well.”

City of Georgetown

“Sam was fantastic to work with.  I appreciate his diligence and attention to detail.”

Virginia Mason Medical Center

“Tyler was a great help in offloading and delivering our cabinets to their location. I appreciated his wonderful attitude and willingness to help. Tyler represents Southwest Solutions very well. Your customer service sets your company apart from the rest of the industry. Keep up the great work! The entire team, from design, through delivery, did an outstanding job. High praises to all!!”

Exxon Mobil

“The install was professional and quick, and the office personnel seems to be very pleased with these cabinets. Thank you, Art, for getting this taken care of for us, and I will let you know if any other opportunities arise, thanks again.”

Frisco Logistics Center

“I wanted to let you know that Bradley did a good job of setting up our new computer mount. The mounting bracket looks great, along with flush mounting the keypad and control. The final product looks great.”

Fujitsu

“Some quick feedback on the positive experience we had with your technician Brad. Conducted himself professionally, identified the problem, effected a solution and got the machine back in service. Couldn’t ask for better service. Thanks!”

Laughlin Air Force Base

“Alfred came out even though he wasn’t doing well with the vertigo. Loaded the updated firmware, that didn’t fix it, so he reloaded the original programs back on the machine and it now works like a charm. Kudos to his dedication to the missions of the customer and of your organization. We appreciate his concern for our mission and wish him the best with his dizziness and his career with your organization. Please pass our thanks and appreciation to Alfred. Thanks again.”

TCU

“I was overjoyed with Mike and the way the process went. He did a fabulous job.”

Sandia National Laboratories

“I wanted to take a moment to recognize the crew that you sent to install our new Kardex Vertical Carousels.

Building 809 is a Vault Type Room and we have rigorous controls in place that require escorting any nonresidents. Because of ongoing classified programs throughout the building, your crew needed to be flexible, observant, and sensitive to our program work activities.

Mike seemed to have a lot of experience with these units and was instrumental in keeping the team focused on what was needed next during the build process. I appreciated his depth of knowledge and the way he worked with the team in setting up these units quickly (under 4 days) due to schedule conflict we had in the building.

Adrian was also helpful in coordinating moving items around, focusing on safety and crew location, and keeping track on how much was being accomplished each day, in order to help us meet the 1 week installation deadline. Upon completion, Adrian gave us a tutorial/training session on the units which was very informative.

David was very helpful in the building of these units and helping tear down the packaging material for final disposal. I am sure Southwest Solution appreciated him being there always lending a hand, seeming to anticipate their next move and having the equipment ready. He is a very hard worker and asked smart questions about the build process.

Susan, I appreciate your communication style and helpfulness during this project. From the questions you asked us, to the prompt responses you sent when we requested information, I can clearly see that you are an asset to your company. Thank you.

Overall I couldn’t be more happy with the final results. The crew worked together, clearly communicated safety concerns, construction steps to myself and others as they approached the build area.

Their work ethic, promptness, and following the rules while in a security area/Vault Type Room are to be commended.

Again, thanks for letting me point out great individuals who represents your company well.”

KSARNG Mates

“Derek and crew completing the installs did a very good job and we are very happy with the end state. Please condone to them our appreciation. I appreciate you working with our schedules through all of the unforeseen events that took place in the last few months. Sounds like a good plan on the replacement doors. Looking forward to hearing from you. Thank you again!”

SMU

“Just wanted to reach out and tell you how pleased I am with the renovation. I have been at SMU for quite a long time and for a while I thought that I was destined for inefficient, terrible storage spaces. The transformation that took place was absolutely mind blowing. Chester, Jay, and Marco were absolutely remarkable. They were true professionals and worked extremely well together as a team. I am hoping to find other under-utilized rooms just so I can have them come out again and make them functional. They were able to complete the job even though a whole day was lost due to a power outage on our campus. I thoroughly enjoyed their time on campus and want you to know that these guys are a valuable asset to your company. I have attached some pics to showcase the transformation. What is the process of getting some hanging racks for the units that were installed? I would need 2 please. Again, it was an absolute pleasure to work with you and your team. Hope yall have a great week! “

Federal Detention Center (Houston)

“Just wanted to send a note to say that we are very pleased with how the project turned out. The installers did great work and were very efficient.

Dallas County Community College District

“Chris did a really good job and he was by himself. I thought the installation was a two-man job but he didn’t seem to mind doing it by himself. Chris is a good employee for you!

Big Thank You to Chris if you will pass this along. He was awesome, he had a bit of a walk to the elevator and it was hot and humid too. I appreciated his work ethic!”

Dallas Stars Hockey Club

“Oh my goodness! Your crew could not have been better. These are exactly what we needed and they are perfect. The crew worked fast and efficiently and kept me up to date on the progress the whole time. Quite honestly, out of all the contractors we had here, they were by far the best. I will definitely be pushing for more products from you and your crew for our locker room. This experience speaks very well for your company. In fact, I would say that if you want some kind of testimonial for sales or something, I’d be more than willing to give it! “

Wichita State University

“Southwest Solutions Group is the best managed team I’ve seen in the 15 years I’ve been working on campus, bar none. You could give lessons to some of the other contractors we do business with at WSU! Every detail was perfectly coordinated, including keeping the jobsite clean…. thank you!”

Texas State Library

“Southwest Solutions Group’s installers are the best! There is a distinct contrast between Southwest Solutions Group installers and all the others who have been working in the library. They know their business. They know when things will arrive and what has to be done. They know if there is a problem and what to do about it. And, they are a pleasure to work with.”

Hunting Innova Electronics

“Your parts shuttle installation team ranks as one of the best we’ve ever had. You have a very good project planning and management process for keeping the client informed. The sales representative and installation techs were very knowledgeable and helpful.
Great Job All!!!!”

New Dominion, LLC.

“Your guys did a wonderful job! Not only was the crew very quick and polite, but they also catered to many of the unique elements of this job which we greatly appreciate! They notified us frequently with updates, Larry did a great job of keeping me up to date with where they were in the project timeline and what they were doing and any changes that were made to the project, and walked through the job with me after its completion yesterday. The quote for this job was initially 5 days for completion, and it was finished in roughly 2 and half. So they are awesome! Thank you for the wonderful service.”

Shoreline School District

“Jim,  I am very pleased with the way the crew communicated with me during the whole installation process.  They were very professional and friendly during the whole installation.  They were very flexible when I had an issue come up with the students testing schedule in our conference center area and they needed to work around a new schedule.  They did a terrific job on the installation of the storage shelves and left the room very clean when they were finished, much appreciated.  Thank you again for everything.”

Pawnee Co.

“I just have to comment on how impressed everyone in our office was with your crew led by Larry! The entire group was very courteous and mindful to be as considerate as possible while we were conducting business. We were very impressed with the safety factor being stressed as #1.

The entire crew worked together so smoothly as a TEAM. Please be sure our extreme pleasure is shared.”

Crain Buick GMC

“I just want to take a minute to let you know how good of a job your install crew did yesterday. They were quick, fast, courteous and very consensus during the install. They were awesome to say the least. Being in the service business ourselves, we know that you can never hear the words “Good Job” often enough. Please pass this along to your crew.”

Museum of the Red River

“Adam, I just wanted to say thank you to you and your crew. Everyone was so easy to get along with. I’m sorry we couldn’t give you guys room to work in the space without other contractors, but you all handled it like professionals. You made my job as Construction Manager easier. Thanks for taking the time to answer all of our questions. Thank you again.”

Southwestern Bell

“Sam and John were so professional and did a great job. John was a perfectionist and wanted to make sure everything worked properly. It’s nice to work with people who love what they do and it definitely showed with these two. Thank you,”

City of Bryan

“Your installation team was marvelous! The team adjusted to every problem that came up and were perfect. Thank you for another great project together.”

Texas Youth Commission Crockett State School

“Out of all of the construction projects that I have been in contact with, Mike and his co-worker are the most efficient, well organized, and professional installers I have ever dealt with. They were prompt and communicated every step of the installation process with us. I didn’t have to ask them to do anything extra, it was very refreshing! In fact, we asked for him to return to complete the 2nd portion of the job. We really appreciate their fantastic customer service!!!!!”

Region XIII Education Service Center

“Your team was excellent! They were very efficient. The installation team went above and beyond and even took the time to show me how to adjust the shelves. We are very pleased with the new library shelving units. Thank You Southwest Solutions!”

Whiteman Air Force Base

“The installation of the mobility weapon storage system went great. Your installation team did an outstanding job. Thanks for all the hard work; it’s been a pleasure working with Southwest Solutions Group.”

Tinker AFB

“We appreciate the outstanding job your project manager and installation techs did to anticipating and overcoming the challenges of installing our high density filing shelves. Not only that, they were knowledgeable, courteous and very professional. I would indeed use Southwest Solutions again and recommend them to others in my profession. The final product was more than what we expected.”

Sprinkle Law Group

“The installation crew was incredibly professional. I really appreciated their “can do” attitude to when they were asked to move some additional file shelving units to a different location after the fact.”

Alcon Labs

“I just wanted to shoot you a quick email to say it was a pleasure to have John and Adriane install our Spacesaver Moveable Aisle Shelving. We really appreciated how they cleaned up after themselves.”

Toyota of Rockwall

“I have to compliment your installation crew.  They were extremely professional.  They called before they came out to let me know they were on the way, checked in when they got here, and did the work fast and professionally. Our installation took place during business hours in our busiest department and I really appreciated their efforts to make the entire installation seamless. The install crew is a credit to your company. Thank you.”

Pediatric Place

“We were very impressed with your installers. They were nice and polite and knew exactly what needed to be done. We appreciated the way they cleaned up after themselves.”

Texas School for the Blind & Visually Impaired

“Sam did a wonderful job, my purchasing manager and the other staff were very pleased with his work.”

Orange Police Department

“I was impressed with the speed and quality of work by the installation team of Bill and Collin. They worked continuously to complete our project within the requested timeline. I am completely satisfied with the product and the work they performed. Thanks for the great job!”

J & J Construction

“Mike and Matt have got to be your best installers!”

Integris

“I would like to commend Paul. Paul has gone above and beyond providing excellent customer service. His prompt response to our filing system service request and his “go to” attitude deserves recognition. It’s employees like Paul who make my job easier. Kudos to him and Southwest Solutions Group for hiring such great representatives.”

Bell Helicopter

“I deal with contractors and service people on a daily basis, and I have got to tell you that the crew that has been in here relocating the first two vertical storage machines for me are at the top of my list. Adam, Bradley, and especially Jonathon have been extremely professional and customer service oriented. You have some great employees and, if I were you, would value them highly. Guys like these are hard to find.”

US Army

“We were extremely satisfied with the work of Chester last week. His commitment and tireless work ethic allowed us to get the weapon racks installed in three days versus the 5-7 days we thought it was going to take. He finished the job about 1500 on Thursday…I want to commend him and thank him for his honesty and willingness to go the extra mile to make sure the job was done to standard. We appreciate his honesty and dedication.”

Lake Jackson

“Southwest Solutions Group installers were wonderful – very professional, courteous and polite. A refreshing and pleasant experience! We are pleased with forms sorting cabinets and security doors. Thank you so much!”

Botanical Research Institute of Texas

“Kenny is a gem. He and the Southwest Solutions Group installation team had such positive attitudes and were so professional. The space looks incredible. Thank you, we appreciate your hard work.”

Benton County Arkansas

“I would like to compliment Larry, the supervisor for our project. We relocated existing County files and storage equipment from one building to another. He managed the project flow of materials wonderfully.  If it wasn’t for his professional attitude the moving of the files would have been a greater challenge. We are very satisfied with your company. Thank you.”

XTO Energy

“I just wanted to take the time to praise your crew of workers who came in to disassemble the two filing systems we had at our Houston office. Michael and his crew were so efficient and organized.  I was amazed at how quickly they were able to complete the job.  The entire crew was extremely friendly, professional, and great to work with. Please give them all my personal thanks. Great job!”

USDA/FSA, Oklahoma State Office

“I have spoken to a few of our field office personnel and each of them have commented on how organized, efficient, and professional the installation team was. They commented that the install supervisor was very pleasant and professional to work with and seemed to be a great team leader. I got the impression from their comments that his team enjoyed working with him and were a well-oiled machine. As much bad news and complaining as there is in the world and in workplaces, I felt compelled to let you know that your team is representing your company well in the field. Our field office people were very pleased to have them in the office and are more than satisfied with the results!! We appreciate all of your hard work and diligence in meeting our relocation objective given the window of opportunity for getting it accomplished.”

Tinker AFB

“I would like to give kudos and accolades to Bruce and Taylor. Their willingness to help has made our parts stacker event successful. Bruce’s vast knowledge of your stacker lift equipment and his ability to communicate these skills has allowed us to become very knowledgeable on system operation. Partnered with Taylor, they have helped us understand the basic operation of stacker machines as well as general trouble shooting. Together your employees make a magnificent team that portrays good work ethics, dedication, and positive attitude that would make any company proud. The customer service that these gentlemen have given Team Tinker only ensures that we will continue to maintain a partnership with Southwest Solutions Group. Keep up the good work.”

“We have had the pleasure to work with Paul on several occasions when arranging the relocation of various storage equipment in our facilities. Paul is always eager to help us get our projects completed in a timely manner. We can always count on Paul for quick responses and top notch service.”

The University of Texas at Austin

“Mike and Mark made quick but careful work of getting our 18 cabinets installed. They had to go through many obstacles to get the cabinets on and off of the elevator. They were good humored about it and I really appreciate their professionalism. Many thanks.”

Ochsner Medical Center

“The installation team was quick and knowledgeable with little disruption to our workflow. The Lektriever looks and works great.”

Veritex Community Bank

“Your team was professional and quick. The installers were very organized and had everything they need to complete our high density shelving project in one day.”

Houston Housing Authority

“Your installers were on time, fast and professional. Great Job!!!!!”

Deaconess Hospital

“I can’t say enough kind words about your wonderful guys that did the work here. They were so nice and thoughtful. I managed to empty five of the library shelves, but couldn’t get the last two completed. When I came in today, they had emptied those and had all the library shelving taken apart. I was so amazed. Thank you!!!”

Flower Mound Municipal Court

“Jonathan and Bradley did a wonderful job! They were fast, polite, and even offered to put the boxes in order for us. Absolutely wonderful!!!! Please let their manager know of the great job they did this morning.”

Houston Housing Authority

“Thank you Paul for the wonderful service provided to us yesterday for our high density file system. The technician did a thorough job of training us on how to use the system.”

Tulsa Bankruptcy Court

“I just wanted you to know what a good experience we had with Larry and the Southwest Solutions Group installation crew. Larry and the entire crew were the ultimate professionals. It was refreshing to deal with a group of workers who were so pleasant to deal with and who did such a good job moving the Spacesaver file system. Thanks for sending such a good crew. We appreciate the good service rendered.”

“I can’t say enough about the fantastic job Taylor did in representing Southwest Solutions Group during the installation of our mail center furniture. His team was on time, eager to work, and never once complained about the cramped quarters and the very busy environment. He made sure all of the little details were taken care of and that our mail room furniture was setup exactly the way we wanted it. We could not be happier with our equipment and installation.”

Don Davis Auto Group

“Adrian and John and the installation crew did a great job getting our mobile file shelving system installed on schedule. They were very efficient, professional, and courteous and they kept me updated throughout the week on their progress. We are very excited to have our new system. It has been a pleasure working with you. Southwest Solutions has a great team.”

Andrews Kurth LLP

“I have worked with Southwest Solutions installers on several projects and it is amazing how efficient and timely they are. Every time we work with your team of installers I am impressed with the quality of their work. They are always courteous, knowledgeable, efficient and professional. Thank you for the great job relocating our bi-file system during our remodel.”

University of Texas Medical Branch

“I am writing to compliment Bill and his crew, Colin, Ethan and Johnny for an outstanding job installing our new compact library shelving system. From the onset of the project to the finish Bill was very professional and very knowledgeable of the product installed. The quality of his work speaks for itself. Since this project was done in an area that did not have an elevator, due to Hurricane Ike three years ago, Bill handled a tough situation with the greatest amount of care. Once finished with the project, he spent a great amount of time answering all our questions and making sure we did not have any concerns. The library shelving units look and work great and we are very happy with the end results. On any future shelving projects we have through Southwest Solutions, Bill and his staff would be the first we request to handle the job.”

Omnicom

“We would like to extend a great big thank you to your shelving installation and file conversion team. Your team of installers are absolutely the best! They were quiet, polite and really acted as though they enjoyed their work. It was so refreshing to meet them. Everyone is very pleased with the installation and file conversion. Our file room looks great and the new file storage will give us the additional file space we need. Thank you so much.”

MD Anderson

“The Southwest Solutions installers were exceptional at helping us improvise an alternate solution due to some last minute changes on the project. Your installers were very pleasant and helpful about the last minute adjustments.”

University of Texas-San Antonio

“The installation manager really understood the project requirements and kept me informed every step of the way. Even though we changed some aspects of the job in mid-project, he was the consummate professional, never once expressing frustration or irritation.”

Heaton and Moore, P.C.

“I was afraid this project would be a total nightmare but it actually became a very pleasurable experience. I wasn’t expecting the swiftness of the process and job completion. The installation tech, Larry, and his crew did a wonderful job. Thank you, thank you.”

HealthSmart®

“The record shelving is completed and looks fabulous. Barry and his crew are top notch installers. Thanks for the great work.”

Hornsby Law Firm

“I would like to compliment your installation technician. He went above and beyond what was required of him during the installation of our high density shelving equipment making the job quick and easy for us.”  

Rogers Police Department

“The installation guys showed up at 10:15 am this morning and were finished by 1:00 pm. They were very professional, courteous and efficient. There was not much room to work but they managed to get the job done quickly, allowing space for me to continue to work and watch them at the same time. They vacuumed and cleaned up all the packing material/boxes exhibiting true professionalism. They had one small snag in the project that was quickly remedied with a trip to Home Depot. My partner Bob and I are very impressed with the installation team. Thank you for doing such a wonderful job in a remarkably short amount of time (from the time the order was placed to the time the installation was completed).”

University of Arkansas Medical Sciences

“Please compliment your installation team on the shelving relocation work they did for us. They were very positive and did an excellent job relocating our shelving.”

AMF

“I wanted to thank you and the install team for completing our pharmacy shelving project so quickly. Dave and Chester worked with us and the other trades to get the installation completed last night. They went the extra mile by removing a large fixture for the Pharmacy Department Manager. Thanks again, everything looks great.”

Region 4 ESC

“Mike communicated well. He understood we had to get this system installed as soon as possible. The Spacesaver mobile system install was the first step in a series of moves and installs to move product could be moved from our existing location. We were happy with how Mike and his crew kept us on schedule to meet our deadlines.”

Federal Public Defender’s Office

“Your installers did a great job and worked straight through lunch…wow…dedication! I also need to add and commend the workers for repairing two of our lateral filing cabinet drawers that caved in due to the weight of the files when they were moved. They fixed them and made sure all cabinets were left in working condition. Your group of workers were very efficient, courteous, and very diligent in what they were doing. Our staff was very impressed! Thank you.”

FAA

I just wanted to let you know that Bradley and Sam did an excellent job removing and dismantling the filing system.  They contacted me prior to their arrival.  They were both very professional and cleaned up all the debris.  I was very impressed!!!

North Richland Hills Texas

“I really appreciate your team going out of your way to ensure our project was successful. Everyone has been above reproach, and I sincerely appreciate the level of professionalism and outstanding customer service.

You are fortunate to have Adam on your team. He was extremely helpful during the installation, and his easy-going personality was a plus when we ran into a couple of snags with the project. He was always pleasant and responsive to our questions.

You all really go the extra mile, and I appreciate it. I understand additional plywood was purchased to complete the project. Please send me an invoice so I can reimburse the company for this purchase.

The mobilized shelving units are a welcome change for our records center. I look forward to completing our project in subsequent budget years. I will definitely share the outstanding service provided with my colleagues. All city secretaries in North Texas will hear a plug for your company at a future business luncheon.”

Benton County Public Library

“Brandon, Kenny, and the Southwest Solutions Group team have done a great job for us on the box storage archives project. We couldn’t ask for better service or a more professional bunch. We are pleased with your services and appreciate your company.”

Texas A&M

“The sort centers are perfect and the install guys did a great job. Set up was much quicker than I thought it would be. I wish all of the construction projects went as smooth as this install. Thanks for all your help!”